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Who is responsible for what during my Forbidden project?

Understand the roles of your project owner, decision-makers and Forbidden project team.

Successful delivery needs clear responsibilities on both sides. Knowing who provides information, makes decisions and approves work helps prevent delays and conflicting instructions.

Your client project owner

Choose one person to coordinate your organisation’s involvement.

Your project owner should:

  • Keep track of your team’s actions.
  • Arrange input from the right colleagues.
  • Coordinate feedback before it reaches Forbidden.
  • Make decisions or involve the appropriate decision-maker.
  • Flag changes to priorities, availability or deadlines.

They do not need to know every answer, but they should know who to involve.

Your subject matter experts

These are the people who understand how your teams work in practice.

They may help explain processes, review proposed changes, test the setup and identify training needs. Make sure they have time available for the parts of the project that need their input.

Your approvers

Identify who can approve key decisions, such as the blueprint, changes to scope and readiness for go-live.

An approver should understand what they are approving and gather any necessary internal input before giving approval.

Your Forbidden project lead

Your Forbidden project lead coordinates delivery within the agreed scope, explains what is needed from your team and raises issues that could affect progress.

Other Forbidden specialists may contribute where required.

Keep feedback coordinated

Where several colleagues review the same item, combine their feedback into one agreed response.

If colleagues disagree, resolve the decision internally or ask Forbidden to facilitate a discussion before instructions are confirmed.

Let your project lead know if your project owner or approvers change.

What can Forbidden help with?

We can help identify the roles needed at each stage and clarify who should attend sessions or review work.

Your organisation remains responsible for its internal decisions, approvals and availability.

Further information